Frequently asked questions
What type of products does BigSteper sell?
BigSteper sells high-quality digital products such as planners, journals, trackers, and productivity tools designed to help you stay organized and take consistent action
How will I receive my purchase?
Once your payment is confirmed, your digital product will be instantly delivered via a download link on the order confirmation page and sent to your email.
Are BigSteper products printable or digital-only?
All BigSteper products are digital downloads. Most items are printable and reusable on tablets, iPads, or printed at home, depending on the product.
Can I use the product on multiple devices?
Yes. You may use your purchase on multiple personal devices, but redistribution, resale, or sharing of files is strictly prohibited.
What should I do if I face a download issue?
If you experience any issues accessing your files, contact us via our support email : Moreinfo@bigsteper.com or contact page, and we will assist you promptly.
Do you offer refunds or returns?
If you experience any issues accessing your files, contact us via our support email : Moreinfo@bigsteper.com or contact page, and we will assist you promptly.