REFUND & CANCELLATION POLICY

Due to the nature of digital products, all sales are final.

Refunds are only considered in the following cases:
• Duplicate purchases
• Technical issues that prevent access to the purchased files

Refund requests must be submitted within 24 hours of purchase by emailing Moreinfo@bigsteper.com with your order details.

Frequently asked questions

BigSteper sells high-quality digital products such as planners, journals, trackers, and productivity tools designed to help you stay organized and take consistent action

Once your payment is confirmed, your digital product will be instantly delivered via a download link on the order confirmation page and sent to your email.

All BigSteper products are digital downloads. Most items are printable and reusable on tablets, iPads, or printed at home, depending on the product.

Yes. You may use your purchase on multiple personal devices, but redistribution, resale, or sharing of files is strictly prohibited.

If you experience any issues accessing your files, contact us via our support email : Moreinfo@bigsteper.com or contact page, and we will assist you promptly.

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